The scam, with the subject ‘Your Online Banking is Restricted’, and purporting to be from the ‘Commonwealth Bank Online Department’ insists that as a security provision the Bank requires the user’s email address as a submission via an included link.
With over two million online Netbank customers, the Bank is urging those that have responded to any unsolicited phishing scam to call the bank on 13 2221 immediately.
“The Commonwealth Bank does not send emails requesting you to confirm, update or disclose your confidential banking information.”
“Should you receive an email you believe to be a hoax, please send a sample to the bank by emailing: hoax@cba.com.au,” according to the advisory.
Furthermore, if the link within the email has been opened conduct a security scan of the infected computer to check for computer viruses, Trojans and spyware, said Commonwealth Bank.
In future, if a suspected phishing scam is detected it should be deleted immediately from both the inbox and deleted items folder, warned Commonwealth Bank.
Recently, similar hoaxes dated 17 December 2007 and 7 January were also detected.
Commonwealth Bank is yet to respond to calls for further comment.
